Tuesday, October 05, 2010

East Malaysia Whirlwind Tour

In 52 hours, I have:

Travelled to 3 states + 2 federal territories

Met 3 new acquaintances + 5 old buddies

Taken 4 flights

Eaten McD triple cheeseburger, wantan mee, fish head curry, cangkuk manis with egg, kolo mee, kachama chicken, claypot curry mutton, kueh chap, deep fried pork, minced pork tau hu, grilled sting ray, fried bamboo mussel with curry powder, calamari, fried chicken wings, chocolates, fried rice with chicken and Portuguese egg tart

Drank Tiger Beers, Heineken, Kilkenny, Guinness Stout, bamboo with lemon, coconut, Nescafe, Coke, water, teh kundur, orange juice, and cincau.

1 Karaoke session

It was fun!

Friday, August 20, 2010

Budget Airline, Budgeted Service

AAsia Online Support

Fitri: Hello JL. How may I help you?

JL: Good morning Fitri

Fitri: Welcome to Air Asia ! Before we proceed, I would need some basic information from you. May I have your full name and mobile number?

JL: JL, +60*********

Fitri: Thank you for the information. How may i assist you today?

JL: I would like to know the reason why my flight is rescheduled and is there any form of compensation?

Fitri: Can i have the booking number please?

JL: KL907YE

Fitri: Please kindly bear with me while I retrieve the information for you. Thank You.

JL: Thank you very much

Fitri: yes, your flight has been re-timed.

-------

Itinerary dept/arrv times were changed

From: 1505/1640 To: 0700/0835 Flt: AK 594 KULJOG

Itinerary dept/arrv times were changed

From: 1705/2025 To: 0900/1230 Flt: AK 595 JOGKUL

So we are able to offer you this option:

For a flight re-time more than 3 hours or flight cancel, we can move your flight to any available flight within 3 months/credit shell/full refund.

Please be advised, we can move your flight for one time for free only. The request can only done at the call centre.

You can reach us at 600 85 9999 (Operating hours 7am-7pm GMT+8) Day : Daily

JL: Thank you, but there's only 1 time available for both flights. It means i don't have any other choice. It's either i stick with the re-timed flight or a full refund. Am i right?

Fitri: Yes

JL: The reason is, i could have taken the zero fare when i purchased the tickets, but i paid more to get a better time and now it's re-timed with 1 flight option only. Is there a way to seek compensation rather than a full refund because i have to fly on the stated period as i have paid for my lodging, tour etc

Fitri: That is the only option provided and we do not provide any compensation because AirAsia is budget airline

JL: It's not fair for customers who paid for a better flight time and later being rescheduled to fly with those who might have paid less or zero fare for the earlier flight

Fitri: If you find this an inconvenience, please submit an online feedback form to the guest support team so that the issue can be forwarded to the precise departments for further action http://www.airasia.com/my/en/faqdetailsform.html

JL: Alright. Thanks for the info and your help. Appreciate your help and have a nice day.

Fitri: Do not hesitate to contact us again should you require any further information.

Thank you for contacting A.Asia. Have a pleasant day !


*Kucing also can fly :)*

____________________________________________________________________

My online feedback form which hasn't been replied or whatsoever until today (trip was in May 2010)!

I'm disappointed to know that both flights, which I’ve paid for a better flight time, are re-timed to a very inconvenient early flight. I have contacted your staffs and the options provided are to either seek a full refund or reschedule to another day (as there is only 1 flight a day, no point reschedule to another time). I must travel on the stated period because I’ve already made payment for my lodging and tours. This arrangement is very unfair to customers like me who paid for a better flight but then being rescheduled to an earlier flight which costs less or zero fare. I asked your staff is there any other form of compensation instead of full refund, his reply is 'That is the only option provided and we do not provide any compensation because AirAsia is budget airline'. I'm so disheartened by this. Budget airline doesn't mean the service has to be budgeted as well. I sincerely hope something can be done on this. I'm a fan of A.Asia and in the past, i'd experienced multiple delayed flights but this is the most distressing of all.

Wednesday, February 10, 2010

Ah Beng

ah beng

A term normally used in Malaysia and Singapore to refer to ethnic Chinese youths with a rather loud, and/or some would say, terrible sense of fashion. They probably would come from a lower income household. Some would argue that these youths are trying to emulate Japanese street fashion, but did not really succeed. The common Ah Beng would sport an outrageously bleached, or blond-dyed hair; an odd bootcut trousers; a tight t-shirt; and some not really pretty tattoos.

Mama has ah-beng-ized me.

She opted a new savvy copper red hairdo and complained mine was too plain.

So i got a cut, which i kinda like, but then the color didn't turn out the way i wanted.

She then said i should get a Tattoo right below my nape cause it looks cool. No thank you.

She bought me tight shirts and secretly threw'gave away my baggy pants and old normal t-shirts.

>.<

This is all because Mama is a semi-closeted Ah Lian.